Farel conducts its business in compliance with the highest ethical and integrity standards.

By creating its Privacy Policy, Farel reaffirms its commitment to protect the information it has and comply with the laws governing the protection of privacy.

Due to the nature of its activities, Farel has confidential information on its customers and its employees.

Faced with the development of new communication tools, Farel pays particular attention to the protection of privacy. That’s why Farel has established procedures that respect the confidentiality of personal information it collects.

I. What personal information?

Any identification information about an individual is deemed personal information. Therefore, your full name, postal code and email address are considered personal information.

II. Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Email address
  • Postal code

Personal information collected by Farel comes from forms and the interactivity between you and our website. Farel also use, as shown in the following section, cookies and/or logs to collect information about you.

III. Forms and interactivity

Your personal information is collected via one or more of the following forms:

  • Website registration Form
  • Order form
  • Opinion poll
  • Contest

Farel uses the information it collects for the following purposes:

  • Send newsletter/promotional offers
  • Respond to inquiries
  • Send your order
  • Generate statistics
  • Manage the website (presentation, organization)

Your information is also collected through interactivity that can be established between you and our website in the following manner:

  • Respond to your inquiries
  • Generate statistics
  • Manage the web site (presentation, organization)

Farel uses the information thus collected for the following purposes:

  • Send you the newsletter or promotional offers
  • Respond to inquiries

IV. Log files and cookies

Farel collects certain information through log files and cookies. This is mainly the following information:

  • IP address
  • Operating system
  • Visited pages and applications
  • Time and date of connection
  • Digital ads (“remarketing” type)

The use of these files enables us to do the following:

  • Improve our service and develop a personalized welcome
  • Obtain a personal customer profile
  • Generate statistics

V. Sharing personal Information

Farel undertakes to not sell the personal information it collects. However, it will only share this information with third parties for the following purposes:

  • Send newsletter or promotional offers
  • Send your order
  • Establish a customer profile
  • Launch digital ads (“remarketing”)

If you do not want your personal information disclosed to third parties, you can prevent the disclosure of this information at the time of collection or anytime afterward as described in the “Withdrawal and Veto Rights” section.

VI. Limit the collection and use of personal information

Farel collects and uses only the information for the purposes identified above. Employees use only the personal information they need to perform their duties.

VII. Withdrawal & Veto Rights

Farel offers personal information withdrawal and veto rights.
The right of veto is defined as an option for online visitors to prevent their personal information from being used for certain purposes, as outlined during collection.
The right of withdrawal is defined as the possibility for users to request that their personal information not contained, for example, in a mailing list.
To exercise these rights, you must write to:

[email protected]

OR

Webmaster
130, Rue St-Laurent, bureau 201
St-Eustache, Québec J7P 5G1

Google also offers you the possibility to automatically unsubscribe from any advertising targeted by their interests or “remarketing.”
You should visit this page to unsubscribe:
Google Privacy Center

http://www.google.ca/intl/en/policies/technologies/ads/

VIII. Access rights

Farel recognizes the right to access and require rectification for individuals who wish to access, modify or delete information about themselves.
To exercise this right, you must write to:

[email protected]

OR

Webmaster
130, Rue St-Laurent, bureau 201
St-Eustache, Québec J7P 5G1

IX. Security

The personal information Farel collects is kept in a secure environment. Every employee, consultant, director and officer of Farel is obliged to respect the confidentiality of your information.

To ensure the security of your personal information, Farel uses the following measures:

  • SSL Protocol (Secure Sockets Layer)
  • SET protocol (Secure Electronic Transaction)
  • Monitoring Software Network
  • Computer backup
  • Firewall

Farel is committed to maintaining and developing the highest standards of confidentiality. This includes integrating the latest technological innovations designed to ensure the confidentiality of your personal information. However, since no system offers total security, a certain risk is always present when the Internet is used to transmit personal information.

Note: Our Privacy Policy is subject to applicable laws regarding privacy matters. Therefore, it can be updated or modified anytime, following legislative changes.